Last updated: 31 July 2026
Information we collect
We may collect names, phone numbers, email addresses, postcodes, service requirements, and property details submitted through forms, calls, and emails.
How we use it
We use your information to provide quotes, arrange assessments, process bookings, and deliver reports. We may also use it to improve our services and communicate updates relevant to your enquiry.
Legal basis
We process personal data under the lawful bases of contract, legitimate interest, and where applicable, consent. You may withdraw consent at any time by contacting us.
Data sharing
We do not sell your data. We may share information with accredited scheme providers, energy assessors, and operational partners strictly necessary to fulfil your service request.
Data retention
We retain enquiry and customer records for as long as necessary to provide our services and comply with legal and regulatory obligations.
Your rights
You have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us using the details below.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Phone: 0121 582 4792
- Email: adam@epcexperts.co.uk
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.